Strong ForgeRock® 2014 Sales Growth Driven by Corporate “Digital Transformation” Initiatives

Critical Digital Identity Technology Helps ForgeRock Customers Manage More Than Half a Billion Identities

BRISTOL, England--(BUSINESS WIRE)-- ForgeRock Inc., the leading open platform provider of Identity Relationship Management (IRM) solutions, announced it has achieved 200 percent sales growth between 1H 2013 and 1H 2014. This growth is driven by the need for customer-facing identity technology that allows businesses to rapidly identity enable new cloud, mobile and Internet of Things (IoT) services in order to offer a richer online customer experience. ForgeRock Open Identity Stack now supports more than half a billion users, devices, and things across many of the world’s largest enterprises.

“Digital transformation is shifting customer behavior, pushing organisations to reevaluate technology investments and modernise customer engagement strategies,” said Mike Ellis, CEO, at ForgeRock. “ForgeRock Open Identity Stack, the industry’s first IRM platform, plays a critical role in providing organisations with a unified view of the customer and the insights to drive deeper engagement and new revenue streams.”

Click to Tweet: #DigitalTransformation initiatives driving #salesgrowth for @Forgerock in 2014

ForgeRock has achieved more than 100% growth year-over-year since inception in 2010, as organisations embrace and enhance their technology investments in identity solutions such as IRM. This includes 186% sales growth quarter-over-quarter Q2FY13 to Q2FY14 and 200% sales growth first half 2013 to first half 2014. A recent Gartner survey found CEOs have “growth” among their top three business priorities and are heavily investing in their digital business to achieve this goal.1 As such, CEOs are feeling the pressure to have a digital strategy in place, as cloud, mobile and IoT are predicted to be an $8 trillion market by 2017 (according to IDC2) and all require identity. The most recent ForgeRock wins include Fortune 2000 companies and government agencies such as Pitney Bowes Software and Total Administration Services Corporation. All of which rely on ForgeRock to create new revenue opportunities and drive business value.

"Organisations are leveraging the Pitney Bowes EngageOne platform to create, deliver and manage customer communications in the digital age. ForgeRock enables us to give our enterprise customers a scalable platform to further personalise end customer interactions and build lasting relationships that drive revenue and increase brand loyalty."

– Jay Bourland, senior vice president and general manager, customer engagement solutions at Pitney Bowes Software

“Our systems integrator, Smart421 included ForgeRock’s Open-source Identity Store and Access Control products to provide the access management capability for their Live Sales Management platform. The platform was implemented in the Cloud to support our growing Ticket on Departure service. The service provides an Identity and Access platform for retailers and all the Train Operating Companies in Great Britain to sell tickets online and issue them at the station on various ticket vending machines. The ForgeRock platform was designed to provide flexibility for the future to incorporate other rail ticketing services behind a cost-effective, robust, scalable and highly reliable security solution. Since implementing the Ticket on Departure system in April, we are working on new services for our customers that can reuse the same common technologies like ForgeRock. In today’s digital age, ForgeRock is playing a critical role in helping us drive better customer satisfaction and reduce costs.”

– Brian Jones, head of programmes at the Association of Train Operating Companies (ATOC)

"ForgeRock provides us with an open source, flexible IRM (Identity Relationship Management) platform that is adaptable to the digital journey of our more than 1,000,000 end users that we serve across all 50 states and territories. By having a single view of the end customer, we’re able to work more collaboratively as a company for customer understanding and driving top-line growth. Federation, adaptive authentication, OAuth, single sign on and other capabilities of the ForgeRock platform make it possible for us to rapidly design and deliver new, revenue generating services."

– Karl Richards, executive vice president of business technology services, Total Administrative Services Corporation (TASC)

"Every enterprise is focused on how they can better impact their interaction with customers - and do so securely. Traditional IAM vendors are failing in their one–dimensional approach, focusing on yesterday’s challenge, the employee behind the perimeter. You still need to protect employees, but the high value add for enterprise identity is driving intelligent customer interaction and conversations that separate enterprises from their competitors. Enterprises must move to a single source of customer identity to be effective in the digital world. ForgeRock is the clear innovator delivering this level of enterprise identity business value to their customers. The market is reacting to this ForgeRock innovation and that is why you are seeing triple-digit growth with this team every quarter."

– Scott McNealy, ForgeRock advisor, chairman of Wayin, founder of Curriki, former chairman/CEO of Sun Microsystems

Accelerating Customer Innovation

ForgeRock transforms identity from an employee-centric, enterprise-scale solution into a customer-facing solution that scales to millions of end customers, building brand equity. ForgeRock is paving the way with the only open, scalable, unified IRM platform in the market that can deliver identity to absolutely anything. As more and more organisations today are going through digital transformation, ForgeRock Open Identity Stack is a critical technology that securely bridges cloud, mobile and IoT offerings. Last month ForgeRock announced a Series C $30 million funding round helping the company accelerate its innovation in product development, and making strategic executive hires including thought leader and visionary Eve Maler, who will use her deep expertise to drive customer innovation.

Gartner Research Vice President Gregg Kreizman Headlines Europe IRM Summit

Following the company’s most successful IRM Summit to date, in the United States earlier this year, Gartner’s Gregg Kreizman will headline ForgeRock’s Europe IRM Summit as the keynote speaker, being held November 3-5 at the Powerscourt Estate in Dublin, Ireland. Kreizman will discuss the evolving Internet identity protocols and their nexus with enterprise and customer-facing identity solutions that are driving digital transformation in today’s connected world.

Supporting Resources

ForgeRock Blog (

ForgeRock Customers (

ForgeRock Open Identity Stack (

ForgeRock Identity Relationship Management (

ForgeRock on Twitter (

ForgeRock on Facebook (

About ForgeRock

ForgeRock®, the fastest growing identity relationship management vendor in the world, is building secure relationships across the modern Web. Focused on using online identities to grow revenue, extend reach, and launch new business models, ForgeRock’s Open Identity Stack powers solutions for many of the world’s largest companies and government organizations. Founded in 2010, ForgeRock’s leadership team brings 80 combined years of experience in the software industry and includes open source icons and innovators, with investors from three of the leading global venture capital firms – Accel Partners, Foundation Capital and Meritech Capital. For more information and free downloads, visit or follow ForgeRock on Twitter at

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1 Gartner: CEOs Are Signaling the First Significant Change to IT's Mission in More Than 20 Years, April 10, 2014, Ken McGee

2 “Worldwide Internet of Things Spending by Vertical Market 2014-2017 Forecast,” IDC, February 2014, Worldwide and Regional Public IT Cloud Services 2013-2017 Forecast , IDC, August 2014

Technology Selection: “Worldwide Mobile Payments 2012-2017 Forecast” IDC, December 2012 Worldwide IT Spending 2013-2017 – Worldwide Risk IT Spending Guide, 1H13, March 2013

For ForgeRock:
Rosie Anderson
Touchdown PR
Jacob Greenwood
Touchdown PR

Source: ForgeRock Inc.